Updates from Forever UK regarding coronavirus

Please find below updated guidelines regarding Forever UK and Coronavirus. 

As the UK government continues to release guidance each day, we alter our approaches accordingly to ensure the safety of our Forever Business Owners, customers, staff and our wider community. All core business services will continue to remain open for the foreseeable future. 

Please review the below for detailed updates: 

Will Forever’s Head Office remain open?

It is important that the Forever UK business remains operational. As such, staff will continue to provide core services to ensure we can serve our Forever Business Owners and customers. Staff in accordance with government advice are working remotely. As a precautionary measure, we have closed all tours and events at our site in Longbridge Manor and across the country to guarantee the wellbeing of staff and FBOs. These closures will remain in place for the foreseeable future. As such, Forever Experience events, trainings and Business Presentations held at the Longbridge Manor site and across the country have been cancelled, and where possible moved online. We will of course keep our FBOs and customers updated should the situation change. 

FBO Support, Order Fulfilment and Delivery Helpdesk 

 These services can still be contacted via the usual channels as per below:

UK Contacts 

Email: businessownersupport-uk@flp.ltd
Telephone lines
FBO Support 01926 626629
Order Fulfilment 01926 626666
Delivery Help Desk 01926 626670
Web Chat log in via foreverliving.com and foreverknowlege.info
WhatsApp chat Please click here

 Ireland

Email: businessownersupport-irl@flp.ltd
Telephone Northern Ireland
FBO Support Order 028 28 26 20 18
Order Fulfilment 028 28 27 99 00
Delivery Help Desk 028 28 26 20 18
Telephone Republic of Ireland
FBO Support Order 048 28 26 20 18
Order Fulfilment 048 28 27 99 00
Delivery Help Desk 048 28 26 20 18
WhatsApp chat Please click here

Compliance

To enable us to keep our phone line open we have added more telephone numbers in addition to the normal Compliance phone number as per below. Until further notice we can be contacted in the following ways (please note the phonelines are open from Monday to Friday, 9am till 5pm): 

Telephone:

UK Line One 01926 626675
UK Line Two 01926 626678
UK Line Three 01926 626649
Northern Ireland 028 28 26 20 14
Republic of Ireland 048 28 26 20 14

Email addresscompliance-uk@flp.ltd 

Will the Forever Centre at Longbridge Manor remain open?
The Forever Centres at Longbridge Manor and London will close for the foreseeable future. Based on latest government advice, the decision has been taken to protect the safety of Forever’s Business Owners, customers and staff. The centre at London has now closed, Warwick will be closed from 24th March. We will continue to provide updates as necessary. 

If you had placed an order for collection at either of the centres and had not yet collected, you will be contacted by Forever UK head office. Free delivery will be arranged for you to ensure you receive your ordered products. 

Will Forever still run national events across the country?
Forever will continue to follow government advice, and as such Forever’s national events are cancelled. In replace of the usual live events, Forever UK will run online trainings via webinars where relevant. Webinar information including topic and how to register will be made available to all FBOs so that they can tune in, learn and connect with the business remotely. All webinars will be free of charge, so this provides FBOs with an excellent opportunity to connect and brush up on their knowledge. Please continue to follow Forever news to find out the latest regarding webinar trainings. 

The webinar schedule can be found here. Please note we are making continuous updates to this page, so please keep checking back. 

Will Forever still run local events across the country?

In line with national event closures, local events including Business Presentations and Forever Experience Events are cancelled. Don’t forget, we are operating regular online Business Presentations via webinars that FBOs and their prospects can tune into. These are currently scheduled each Monday and Wednesday at 8:30pm. 

To register for the online Business Presentations, select the below:

Product and retail webinars continue each Thursday at 8pm, so stay tuned for the latest topics and how to register. 

To register for the weekly product webinars, look out for the promotion for each webinar, and select the registration link when available.

Alongside BP webinars and product and retail trainings, we are pleased to inform you that Forever Experience events will be moved online. The first event is scheduled for 1st April. Please follow Forever news for more information. 

The webinar schedule can be found here. Please note we are making continuous updates to this page, so please keep checking back. 

Will products still be available? 
In the case of product stock, we will continue to provide regular updates on stockouts as normal. These are made available weekly and are highlighted within the Forever newsletter. To subscribe to the newsletter if you are not subscribed, email marketing-uk@flp.ltd to ensure you do not miss out on the latest information. Forever will continue to ensure stock is replenished where possible. 

In addition, to ensure a fair and consistent flow of products to FBOs and customers, product restrictions will be imposed. For any of the below products, FBOs and customers will be able to order a maximum of five of each of the below per order for the next few weeks. We will inform you of when these restrictions are lifted. 

  • Bee Propolis
  • Bee Pollen
  • Royal Gelly
  • Absorbent C
  • Garlic Thyme
  • Active HA
  • Forever Kids
  • Forever Immublend
  • Forever Hand Sanitizer
  • Forever Arctic Sea
  • Aloe First 

Can I as an FBO still hold product launches, pamper parties and other product events?
We recommend that as an independent Forever Business Owner, you closely follow government advice and make decisions that will allow you to continue to run your business effectively whilst also being conscious of your health and the health of others. 

Remember, there are many online platforms such as Zoom video conferencing which can support in your business activities.  

Can I continue to share product samples and packs like the Experience Pack?
As listed above, please follow government advice and take the relevant precautions. Always practice the best possible hygiene to keep yourself and others healthy and safe. 

Please continue to visit this page to keep up-to-date with the latest information. We also advise that you subscribe to the Forever newsletter by emailing marketing-uk@flp.ltd if you are not subscribed. 

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